For Local & Service Businesses

Keep inquiries and bookings moving while you work.

A dedicated assistant replies to inquiries and messages, keeps your calendar current and follows up — while you do the work.

  • 100+ Team Members
  • 50+ Agencies & Businesses Served
  • 5+ Years in Business

Where the Hours Go

You can't keep up with inquiries while you're on the job.

Slow replies become lost customers. Unanswered messages go to competitors.

None of this needs a full-time office manager. It needs one dedicated assistant, Part-Time (20 hours) or Full-Time (40 hours) a week, who keeps inquiries answered, the calendar current and past customers followed up, working from your booking rules, templates and tone.

Every placement is scoped on the Discovery Call to the work you actually want off your plate.

Sound Familiar?

The problems we're usually called about

Inquiries go cold

Inquiries and messages arrive while you're serving customers, and by evening the lead has gone to someone else.

Reviews go unanswered

New reviews and messages sit for days, and the next customer reads the silence.

The calendar runs you

Bookings, reschedules and reminders eat the margins of every day.

Past customers go quiet

Nobody follows up after the job, so repeat work and referrals go to whoever stays in touch.

Recommended Roles

Roles that fit local & service businesses

Every placement is scoped to your business on the Discovery Call. These are the roles that map most directly to local and service business work.

Executive Virtual Assistant

Calendar, inbox and follow-ups managed within your rules.

View Role →

Appointment Setter

Leads contacted, followed up and booked onto your calendar.

View Role →

Social Media Virtual Assistant

Posts scheduled, comments answered and accounts kept active.

View Role →

View all roles →

How Support Works

Your business. Your rules.

Start with one role

One matched professional working inside your business, your tools and your booking routines.

Add by workflow

Move from Part-Time to Full-Time, or add a second role, as more of the week, such as bookings, follow-ups or social, becomes ready to hand over.

What stays with your team

Pricing, customer commitments, payment approvals and final say on anything sent in your business's name.

How It Works

Three steps to the right-fit assistant.

  1. 01

    Discovery Call

    Discuss your business needs, tasks to delegate and the type of virtual assistant required. We’ll explain the next steps and how the process works.

    For local businesses, that starts from your week: where inquiries, bookings, reviews and follow-ups currently land.

  2. 02

    Onboarding & Requirements

    Confirm the role, responsibilities, required skills, working hours and other essential details needed to match the right assistant.

    Including what gets answered directly, what gets an approved holding reply, and what waits for you.

  3. 03

    Talent Matching & Placement

    We identify a suitable assistant based on your confirmed requirements and guide you through the placement process.

    You choose Part-Time (20 hours) or Full-Time (40 hours) a week, and can move up as more of the week moves across.

FAQs

Questions local & service businesses ask us

Can the VA handle inquiries and messages as our business?

Yes, in writing: your inbox, website form inquiries, booking requests and social DMs. They work from your templates, booking rules and tone, and anything outside those rules waits for you.

What tools do we need in place first?

Whatever you already use is usually enough: a booking system or shared calendar, a shared inbox and your social accounts. If something is missing, we'll cover it on the Discovery Call.

How does the placement process work?

We discuss your requirements, confirm the role and working arrangements, identify suitable candidates and guide you through placement.

What if the assistant isn't the right fit?

We replace your assistant within 48 hours at no additional cost, subject to engagement terms.

Are we locked into a contract?

No. Both plans are $6/hour, month-to-month. Cancel with 15 days' written notice.

Ready to get your evenings back?

Book a 30-minute Discovery Call. We’ll scope the role and explain the next steps.